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The Association of Public-Safety Communications Professionals (APCO) International has announced that Andrea Tobin, Central Lane 911, has graduated from the prestigious Certified Public-Safety Executive (CPE) Program. Andrea serves as communications training supervisor for Central Lane Communications Center (911). She is the 5th person in Oregon to complete this, and only 189 nationwide have completed this. 

“Central Lane Communications Center puts an extremely high value on training so we can provide the very best service possible to the communities we serve and the responders we dispatch while meeting the needs of our public safety partners,” said Pam Collett, 911 director/Eugene Police division manager. “The NENA CPE Program provides progressive, state of the art 911 focused executive level training that will benefit not only Andrea, but also our department, customers and others in emergency services.  We are very proud of her accomplishment.” 

The CPE Program was established in 2016 and was designed to elevate professionalism, enhance individual performance and recognize excellence in the public safety communications industry. Participants may be managers, supervisors, agency executives or others whose work and life experiences have motivated them to learn the necessary skills to successfully lead organizations within the complex and ever-changing environment in which public safety agencies operate. 

“The CPE Program is designed to equip public safety communications professionals with the tools they need to face challenges and move our industry forward,” said APCO Executive Director and CEO Derek K. Poarch. “By completing this rigorous and demanding program, graduates are better prepared to meet whatever the future brings, whether it is a planned transition to Next Generation 9-1-1, a natural disaster or something as unforeseen as the COVID-19 pandemic.” 

Drawing on resources from renowned leadership professionals and distinguished academic sources, the program allows participants to explore topics that include management versus leadership, models/theories of leadership, leadership styles, public safety leadership issues, and executing and managing change. The curriculum combines academic rigor with deep personal self-reflection and insight to enable participants to identify their own unique, authentic leadership style.

The program consists of two, 12-week online courses and a ten-day capstone seminar at APCO headquarters in Daytona Beach, Florida. Program instructors include master’s and doctoral level professionals in the field of organizational development and leadership who bring a wealth of academic and practical experience to the program.

To learn more about the CPE Program, visit

APCO International® (

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.

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